Privacy Policy

Privacy Notice

Dvlgo Courier Services

Effective Date: [Insert Date]

Dvlgo Courier Services (“we,” “our,” or “us”) is committed to protecting the privacy and security of our customers, employees, and business partners. This Privacy Notice explains how we collect, use, disclose, and safeguard your information when you use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Full name
• Phone number
• Email address
• Billing and payment information
• Pickup and delivery addresses

Employee & Contractor Information

• Driver’s license details
• Vehicle information
• Insurance details
• Background check information (where permitted by law)
• GPS/location tracking data during work hours

Operational Information

• Delivery details and records
• Chain of custody documentation
• Communication records (calls, texts, emails)

2. How We Use Your Information

We use collected information to:

• Provide and manage courier and delivery services
• Process payments and invoices
• Track and confirm deliveries
• Communicate with customers and drivers
• Ensure safety, security, and compliance (including DOT and hazmat regulations)
• Improve our services and operations

3. Sharing of Information

We do not sell your personal information.

We may share information with:

• Employees and independent contractors performing delivery services
• Service providers (e.g., payment processors, GPS tracking systems)
• Law enforcement or regulatory agencies when required by law
• Clients for delivery verification and chain-of-custody purposes

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information, including:

• Secure recordkeeping systems
• Restricted access to sensitive data
• Driver and employee confidentiality requirements

5. Data Retention

We retain information only as long as necessary to:

• Fulfill business and legal obligations
• Comply with transportation and safety regulations
• Resolve disputes and enforce agreements

6. Your Rights

Depending on applicable laws, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate data
• Request deletion of your information (where permitted by law)
• Opt out of certain communications

To exercise these rights, contact us using the information below.

7. GPS & Monitoring Disclosure (Employees/Drivers)

All drivers and employees should be aware:

• Company vehicles and/or devices may be monitored via GPS while on duty
• This monitoring is used for safety, route optimization, and compliance
• Use of company systems constitutes consent to such monitoring

8. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect information from minors.

9. Updates to This Notice

We may update this Privacy Notice periodically. Updates will be posted with a revised effective date.

10. Contact Information

Dvlgo Courier Services
Baltimore, Maryland
Phone: 410-591-3478
Email: DVLGOCourierServices@gmail.com

Revised effective date 04/21/2026